Our Surgery Appointments –

Please telephone to book your appointment on 3351 4455. Life threatening emergencies should call 000.  Other emergencies will be fit in as soon as possible. Please advise reception staff when you arrive for your appointment.  Patients are seen in the following order:

1st        Emergencies

2nd      Patients with appointments

3rd       Walk-in Patients without appointments will be asked to return when we have an appointment time available, unless extremely urgent.

Appointments are booked at 15 minute intervals.

Please advise the receptionist if you require a longer appointment, for example if you wish to discuss more than one issue or require an insurance medical. Please make separate appointments for each patient. Adding extra family members to a single appointment causes delays to other patients.

Telephone appointments

Telephone appointments are available for patients with cold and flu symptoms only and are charged at $77.00 with $41.40 rebate from Medicare.  Please note if you haven’t been in to the surgery in the last 12 months, you will not be eligible for a Medicare rebate.

Saturday Appointments

Saturday appointments are only available if a doctor is working.  They are for urgent cases only and are booked on the day.  Please call at 8.30am if you need to see a doctor on Saturday.

Home Visits

GP’s will travel in local area including Arana Hills, Ferny Hills and Mitchelton.  Home visits are for nursing home, special needs or elderly and as such are bulk billed.  They are generally scheduled in the lunch break.


Our aim is to see our patients on time.  If we are running late, then it may well be the result of an emergency and we appreciate your patience.

We ask, that when booking your appointment to book a longer consultation if necessary.

Please book an individual appointment for each family member needing to be seen. This will help the Doctor run to time and avoid delays for other patients.

Missed Appointments

If a booked appointment is not attended by you and insufficient or no notice is provided to the practice, the practice may charge a cancellation fee of $30 per appointment. Please note that this fee is a private fee and is not refundable under Medicare.

Test Results

Please make an appointment with the doctor to receive and discuss pathology, blood test or scan results. At the discretion of the doctor, results of routine tests may be available over the telephone.

After Hours

If medical attention is required after hours, you can call our local provider House Call Doctor on 13 55 66 or book an appointment through the website.

Contact us today for an appointment!