Our Surgery Appointments –
Please telephone to book your appointment on 3351 4455. Life threatening emergencies should call 000. Other emergencies will be fit in as soon as possible. Please advise reception staff when you arrive for your appointment. Patients are seen in the following order:
2nd Patients with appointments
3rd Patients without appointments will be asked to return when we have an appointment time available.
Appointments are booked at 15 minute intervals.
Please advise the receptionist if you require a longer appointment, for example if you wish to discuss more than one issue or require an insurance medical. Please make separate appointments for each patient. Adding extra family members to a single appointment causes delays to other patients.
Saturday appointments are only available if a doctor is working. They are for urgent cases only and are booked on the day. Please call at 8.30am if you need to see a doctor on Saturday.
GP’s will travel in local area including Arana Hills, Ferny Hills and Mitchelton. Home visits are for nursing home, special needs or elderly and as such are bulk billed. They are generally scheduled in the lunch break.
Our aim is to see our patients on time. If we are running late, then it may well be the result of an emergency and we appreciate your patience.
We ask, that when booking your appointment to book a longer consultation if necessary.
Please book an individual appointment for each family member needing to be seen. This will help the Doctor run to time and avoid delays for other patients.
If a booked appointment is not attended by you and insufficient or no notice is provided to the practice, the practice may charge a cancellation fee of $30 per appointment. Please note that this fee is a private fee and is not refundable under Medicare.
Please make an appointment with the doctor to receive and discuss pathology, blood test or scan results. At the discretion of the doctor, results of routine tests may be available over the telephone.
If medical attention is required after hours, you can call our local provider House Call Doctor on 13 55 66 or book an appointment through the website.